Making Travel safer and worry-free, today and tomorrow.
Since the travel industry has been so badly impacted by the global Covid-19 pandemic, it will endure a long recovery process. Coupled with the fact that customers’ protection needs are ever evolving, you must be ready to adapt quickly and appropriately. To help you, we offer a wide range of services to allow everyone to travel without stress.
With a reliable network management, digital tools like Medical Assistance and Teleconsultation we can provide comprehensive solutions and protections to ensure that your customers travel completely safely from the booking process, to the journey, .
Supporting you in exceeding all your travellers’ expectations
We help your organisation meet the demands of the business travelers with solutions targeting convenience and proactive commmunicaition.
While our Medical Network API allows you to offer customers the ability to select medical providers or facilities based on their geolocation. From an in-house medical team to teleconsultation and the access to a global network of medical providers, our solutions ensure maximum customer satisfactiion.
A few examples of Travel Assistance capabilities we can provide:
- In-house medical team
- Worldwide network of medical providers
- Teleconsultation
- Medway Medical Network API
Best-in-class solutions to take full care of your customers
Whether the purpose of a trip is business, leisure or workcation, everybody wants to travel safely with total peace of mind. We have been pioneers in developing offers and guarantees so you can provide best-in-class solutions for your travelling customers. Our high-quality, professional worldwide networks and organizational efficiency can help achieve the best level of care and service companies want to provide to their travellers.
Did you know?
69% of travellers cite cleanliness & health measures as a critical component of travel brands’ crisis response.
Co-creating with Accor to offer medical assistance in hotels worldwide
In July 2020, during the Covid-19 pandemic, Accor and AXA teamed up to provide medical assistance to guests across 5,000 hotels worldwide. Thanks to our expert medical solutions, Accor customers were offered access to a telephone consultation with an English-speaking doctor 24/7, in the comfort of their room.
Enabling you to offer your customers complete peace of mind
We put people at the center of our innovation process. So, when we predict what your customers will want next, we provide innovative travel assurance solutions to give them real comfort and security.