Innovative solutions for changing automotive needs
Today, motor sector is one of the most innovative, fast-evolving sectors there is. Over the years cars have evolved; today they are connected to ecosystems that include networks, satellites, and manufacturers. Therefore our partners demand new solutions for the ever-changing and evolving needs from their insurance partners in the automotive solutions field. Axa Partners offers solutions for today's changing customer needs with its expert operation team that keeps constant improvement at its heart.
- 16,000
16,000automotive professionals worldwide
in our network
- 20
20seconds
response rate in 95% of calls for roadside assistance
Supporting your customers with 24/7 roadside assistance
AXA Partners stands with your customers in case of all mishaps such as accidents, malfunctions or tire problems. Our customer representatives are ready to support you 24/7 with the Roadside Assistance hotlines specifically designed and assigned to your customers, where the main priority is customer satisfaction.
Customer-centric expert solutions
Taking into account the changing customer needs AXA Partners provides various services such as towing, rescue, replacement vehicle with our network of expert suppliers. AXA Partners, with the aim to increase the customer loyalty and to ensure that they do not have difficulties, also offers services such as flight-bus tickets and accommodation to your customers on the road with the "Continue to Travel" application.
Keeping your customers mobile
We provide a wide range of personalised roadside assistance offers to match the diversity of your customers’ mobility needs. So whether they travel for work or pleasure, whether they are car hedonists, connected geeks, or city deliverymen, we have a specific offer for their concerns.
OUR RANGE OF SOLUTIONS
Roadside Assistance
Roadside Assistance services help you get on track when your trip is suddenly interrupted due to an accident or breakdown. Our 24/7 call centre provides towing, rescue, on-site repair, tire replacement, fuel assistance, vehicle locksmith, replacement vehicle and travel continuation services. AXA Partners provides roadside assistance services to every region of Turkey with its wide network of trusted providers.
Fleet Management
Damage Claims
With our expert team active 24/7, damage notification services are provided for insurance companies. Within the scope of the damage notification service, relevant documentation for the damaged vehicles of the insured are created, updated and the insured is informed about the status of the claims case.
Tire Protection
In the event that tires of your vehicle are irreparably damaged, the damaged tire is replaced with an equivalent tire.